
030-300220 Rev. D 18 November 2002
WireSpeed Dual Connect Modem
User Guide
Diagnostic Results
DSL
pass = DSL connection established
fail = No DSL connection established
ATM
pass = ATM cells have been received over the PVC
fail = No ATM cells have been received over the PVC
Ethernet
pass = Ethernet frames have been received
fail = No Ethernet frames have been received
PPPoE
pass = PADO has been received
fail = No PADO has been received
Authentication
pass = Username/Password has been accepted
fail = Username/Password has not been accepted
IP
pass = Ping to www.fastaccess.com was successful
fail = Ping to www.fastaccess.com was not successful
To perform an IP test, click on the test button that is adjacent to the test that you wish to run.
IP Tests
Portal
Test will ping www.fastaccess.com portal
Mail Server
Test will ping mail.bellsouth.net
Other
Test will allow you to ping a specific ULR or IP address of your choice
Progress Window
Progress Window
Displays the progress of the test being performed
The following screen displays an example Portal test. The progress window will display the progress of the test. If
there is a failure, the Diagnostics field will display the following message:
Cannot access the specified URL or Web Address. Please try a different address by using the
dialog box marked Other and click the test button. If the problem persists, go to the Home menu
button and press the restart connection button. After the connection restarts, return to the
Diagnostics page and try the test again. If the problem persists, contact the BellSouth help desk at
1-888-321-2DSL (2375).
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